Collection and processing of animal by-products
BIOVAST – unites leading companies in the Baltic States that produce protein products. BIOVAST cares about the ecological state of the country and the environment. Main activity: Processing of animal by-products and animal utilization
FAQ
1. How to place an order to collect a dead animal?
Biovast Lithuania
The easiest way to place an order is by logging in to the Customer Self-Service section on our website. You can submit your order there any time of the day, 7 days a week. You can also call +37065623139 (calls are accepted daily from 8:00 to 17:00).
When placing an order, please provide the animal’s tag number (identification ID).
If you submit an order, you will receive an SMS notification about the next day’s collection, including the driver’s name and phone number.
Biovast Latvia
You can place an order by calling +37129337148 (available daily from 8:00 to 17:00) or by email [email protected].
Before arrival, the driver will contact you by phone.
For your convenience, we are developing an online ordering system that will soon allow you to submit requests at any time of the day. Once available, you will find all the details on our website or by contacting us by email [email protected].
2. Can I place an order on weekends and public holidays?
Biovast Lithuania
Yes, you can place orders 7 days a week, at any time – either through the Customer Self-Service portal on our website or by calling +37065623139 (available daily from 8:00 to 17:00).
Biovast Latvia
Yes, orders can be placed on weekends and public holidays by calling +37129337148 (available daily from 8:00 to 17:00).
For your convenience, we are developing an online ordering system that will soon allow you to submit requests at any time of the day. Once available, you will find all the details on our website or by contacting us by email [email protected].
3. How should a dead animal be stored?
Leave the carcass as close to the road as possible and cover it with a cloth or other breathable material. The use of plastic wrap is strictly prohibited.
4. What are the prices for dead animal collection services?
Biovast Lithuania
Service fees for carcass removal and destruction:
Category I
State support for individuals:
Removal – €253/t + VAT (100% covered by state aid) = €0 + VAT
Destruction – €230/t + VAT (100% covered by state aid) = €0 + VAT
Category I and II
State support for carcass removal:
Removal – €253/t + VAT (100% covered by state aid) = €0/t + VAT
Destruction – €172,50/t + VAT (75% covered by state aid) = €57,50/t + VAT
Other contracts and rates are negotiated individually, so please contact us - we will discuss your
needs and provide you with an offer.
5. Can I bring the dead animal myself?
No, you cannot bring the dead animal yourself. Collection is carried out by special transport, after the order has been placed in advance.
6. Do you collect dead pets or provide cremation services?
No, we do not provide such services.
7. How can I sign a service agreement?
Biovast Lithuania
Service agreements are arranged individually. For more information, please call +37065623065 or by email [email protected]
Biovast Latvia
If you want to do an agreement for the collection of dead animals or animal by-products, please contact us by phone +37125548017 or by email [email protected]
8. Can I visit the company to purchase products?
To purchase and transport our products, veterinary permits are required, so it is not possible to
purchase products on site. Products can only be purchased after prior arrangement with our sales
department and signing a purchase–sale agreement.
9. What is the minimum order quantity for products?
Biovast Lithuania
The company produces rendered animal fats (Cat.1 and Cat. 3), which are delivered only by tank
trucks that meet animal by-product transport requirements. Processed animal proteins (Cat. 3) are
supplied according to client needs – in big bags or in bulk, without packaging, directly into
vehicles or containers (liner bags).
10. How will I receive the invoice for the services provided?
Biovast Lithuania
Invoices are sent within 1–2 business days after the animal has been collected, to the provided
email address. If no email address is available, the invoice is sent by unregistered mail (postal
service fee – 3 EUR), though delivery may take longer.
11. Interested in cooperation in the field of fish by-products?
Biovast Latvia
If you are interested in cooperation related to fish by-products, please contact us at +37122313543 or [email protected].
